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Troy Almeter South Wales, NY - Jul 30, 2023
5/5

Nate is a great technician that did a great job servicing our system.

Daniel Wood Corning, NY - Jul 19, 2023
5/5

Sam was very friendly and helpful! He help me with my softer system! Thank you!

John Paul Tonawanda, NY - Jul 18, 2023
5/5

John was extremely friendly professional and knowledgeable. Made sure I understood the material at hand and helped me evaluate the issue. I would recommend this company to my family and friends.

Carolyn Salomon Auburn, NY - Jul 14, 2023
5/5

Brian was on time and explained everything and showed pictures to me. He was very nice and helpful I would recommend him.

Michael Eno Cazenovia, NY - Jul 13, 2023
5/5

Josh was thorough, knowledgeable and quick. Very nice young man.

Georganne jewtraw Syracuse, NY - Jul 13, 2023
5/5

Had our system put in yesterday, Josh and partner did an outstanding job.very neat and efficient, would highly recommend

Carolyn Salomon Auburn, NY - Jul 12, 2023
5/5

Josh and his worker arrived on time and were very fast and professional and very polite. They explained everything and were very helpful. I would recommend them highly.

Mary Ellen Henderson Reed DE RUYTER, NY - Jul 10, 2023
5/5

Ed serviced our water softener on June 30th this year and was very professional, answered all questions and very neat about cleaning up. We are very satisfied with the serviced provided. Thank you Ed.

Marianne Sullivan Rochester, NY - Jun 12, 2023
5/5

Nick was great. Moved my RO system and changed filters. He was on time, fast, efficient, polite, and answered all my questions. Whenever i call or pick up filters at the office, the rest of the staff is always great too. Thank you for the excellent service and support!

Sherry DeStefano Fillmore, NY - Jun 4, 2023
5/5

Brian is great! He first came here 4 years ago and sold us our water system including a reverse osmosis filter. It made a tremendous difference in the quality of our water. Brian recently came by to talk to us about a gas tankless hot water heater. He analyzed our situation and determined that because of the way our house is set up and the location of our propane tank, it would be too complicated and expensive to proceed. He was very honest in his evaluation and did not try to talk us into something that was not practical. He advised us of the alternate route to take and how to accomplish it. Brian is an excellent consultant! I highly recommend Anderson Water Systems for your water purification needs.

John Burch Pittsford, NY - Jun 1, 2023
5/5

Dylan was very thorough and explained clearly what our problem was while testing everything and performing repairs that should solve our problem. We highly recommend him.

Selma Patrick Hamlin, NY - May 31, 2023
5/5

Dyllan came out to do maintenance work on our generator. He was so professional and very kind. He explained everything and was courteous. We were very impressed by him. He even went out of his way to offer us a promotional coupon to save us some money!

Darlene & Michael Depew, NY - May 18, 2023
5/5

Our entire experience with Anderson Water - Power - Air was TEN STARS! We had a generator, tankless water heater and water softening system installed. Anderson was amazing from start to finish. The quote was explained in full detail in a way that was fully understandable and delightfully entertaining. The technicians - Mike, Paul, John, Chris and James, were respectful of our home and went above and beyond the call of duty. They were professional, timely, personable, polite, and just pure masters of their craft. They reviewed the installation process with us and gave us complete instructions on use and maintenance. They cleaned up every step of the way. This experience exceeded our expectations. If you're looking for a company that is knowledgeable, experienced, professional and has fair, competitive pricing, look no further!

James Galloway Rochester, NY - Apr 24, 2023
5/5

Josh is an excellent representative for Anderson. He has very good communication skills and knowledge on product. Installation of the new system went smoothly. Once installed Josh went over function of the system, explained it well. I would recommend him to others.

Gary Harrington Rochester, NY - Mar 30, 2023
5/5

Mike went above and beyond for us. He dis a great job running the ground for the water and did more than what was required. We had a second appointment scheduled to have him come back to paint the gas meter when the weather was nice but he managed to get the job done all in one visit!

James Candello Fairport, NY - Mar 21, 2023
5/5

Nick did an amazing job ! He was very polite and gave us good tips on changing our filters. He was very knowledgeable of our system and I would recommend him for our next visit! Thank you so much 😊

LOUISE KEPNER Rochester, NY - Mar 16, 2023
5/5

James B did an excellent job with my generator. He identified the issues with the battery to quickly get the generator working. He also explained why the red light was not blinking to alert me to an issue. James also performed my annual maintenance while he was here. He was professional and an excellent technician. I am always impressed with the quality that the Anderson Water,Power,Air Technicians display. Thank you so much for your excellent customer support. I can't live without the comfort of knowing my generator is here to protect me if I need power.

JAMES GALLOWAY Rochester, NY - Mar 16, 2023
5/5

I just want to let you know that Josh is an excellent representative for Anderson. He arrived very close to the time scheduled and worked efficiently to service my system. He explained the age of the system and the fact that aging parts could not be sourced any longer. We then discussed new system and choices of water softener only or complete 2 part system now being installed. He was well spoken and informative. I am considering the new system as my current one is more than 25 years old.

John Grabowski Rome, NY - Feb 22, 2023
5/5

Tech Devin was here. Friendly, professional did a great job!!! Explained everything.

David Quartley Churchville, NY - Feb 16, 2023
5/5

Mike came out today to service my Cummings generator. Prior to his arrival, I received a picture and an estimate of his arrival time. He arrived at the time promised. He introduced himself, and explained what he was going to do. When he finished the generator he came in and checked the transfer switch. He also took the time to get me signed on to the Connect Cloud app. Mike was friendly, courteous, and very knowledgeable. I’m going to ask for him by name for my next service!! He is a great representative of Anderson!!!

We can be reached by phone at 1-800-836-2509, or by visiting our service areas page for direct contact to the office nearest you.

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